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Online Refund Conditions

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For a refund to be processed, the following conditions apply:

  • Your student account balance has to be in credit; and​
  • ​A refund may be requested by the student, if the source of the credit on your account is not as a result of an award or bursary, but is due to your own payments;
  • A refund may be requested by your award or bursary if the source of the credit balance is due to an award or bursary; 
  • A refund may be requested by the student, with a written consent from your award or bursary, if the source of the credit balance is due to an award or bursary; or
  • NSFAS loan/bursary holders: If a credit balance remains on the student account by the end of the academic year, NSFAS requires that such credits be returned to them. No refund will be processed to the student without an instruction from NSFAS.​​

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