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FAQ

Page Content
  • Financial Aid

I am struggling to sign my electronic contract for 2017, do not get any OTP or the system does not allow me to activate my contract?

​Please report to your local Financial Aid office for assistance. You can also go to the TUT Financial Aid website to log a query for assistance.

I have applied for NSFAS last year but did not receive any feedback from NSFAS?

​​Please report to your local Financial Aid office for assistance.  Please bring all relevant evidence that you have applied or reference or communication from NSFAS for assistance. You can also go to the TUT Financial Aid website to log a query for assistance.

Does NSFAS pay for Private Accommodation?

​​The Accommodation Residence Life and Catering (ARLC) directorate of TUT is currently engaged in the process of Accreditation of Private Accommodation.  Please liaise with ARLC directorate for assistance with the relevant closing dates and referrals of approved accommodation information. Only approved NSFAS students will report to the relevant Financial Aid Offices of signed lease agreement and invoices to claim funding for these residences from NSFAS. 

How much will be covered for the Private Accommodation?

​​A maximum amount of R32 000 per annum will be covered but taking into account that the maximum CAP of NSFAS is not exceeded. This is determined by NSFAS each year. If the Tuition + Allowance exceeds the CAP, the private accommodation will be reduced and the student will be liable to pay the difference to the Private accredited landlord.

Who is eligible for a loan or bursary from NSFAS?

​​South African citizens, including those with disabilities, for study at an accredited funded university. Undergraduate students studying towards their first higher education qualification. A student able to demonstrate potential for academic success and that he/she is financially needy.

What does “academically deserving” mean?

​​FIRST YEARS: Need to be admitted as per the institution admission requirements. The highest Academic Point Scores (APS) will be considered.

SENIOR/CONTINUING STUDENTS: Be on track to complete his/her first undergraduate diploma/degree within the N timeframe plus two (2) years, where N is the minimum qualification completion time, i.e. can be completed in three (3) years but may be completed within five (5) years. (No exceptions will be considered).

​A minimum course pass rate versus registered subjects of 50% for all major diploma/degree subjects that are credit-bearing to graduate in the N+2 rule.

The N+2 rule is not based on the number of years that a student has been funded but on the number of years that the student has been registered for any university in South Africa.

IMPORTANT: If there are insufficient funds to assist all financially needy and academically deserving students, preference will be given to the most financially needy students, with the highest potential to succeed academically. The FINAL funding decision will be made by NSFAS.​

I am a senior student and want to change my course. Will this have an influence on my academic assessment for NSFAS?

​​NSFAS will allow for one change in academic programme, so long as this is within the first two (2) years of study, and the student will be able to meet the N+2 criterion. If the student is changing from a 3-year programme to a 4-year programme, then the N = 4. If changing from 4-year programme to 3-year programme, then the N = 3.

What does “financially needy” mean?

​A Means Test provided by NSFAS is used to determine the financial need of a student. This test makes it possible to determine the exact rand value of what NSFAS regards as an acceptable (expected) contribution of that student’s family towards his/her studies as well as calculating the exact rand value of the NSFAS award. 

When accepting the terms and conditions, the applicant verily believe that the information disclosed is true and correct, and this information thus made available, whether disclosed or undisclosed, is subject to the qualification that it may be verified by the university and NSFAS, with the understanding that both parties will keep the information confidential.

What does it cover?

​​The maximum award size is determined and set by NSFAS. Award = Tuition + Compulsory levies + Residence Fees + Meals + Allowances (as determined and where applicable) + Accredited Private Accommodation as approved by TUT ARLC – Bursaries – EFC (Expected Family Contribution) ​

What is EFC?

​​Expected Family Contribution which NSFAS expects the family to contribute towards the student’s study cost. It calculates the disposable income by considering the income sources of all the family members, depending on the income.

I am a senior student and already used NSFAS in the previous years, but had a gap year. Must I re-apply?

​​GAP year / Experiential training: Where the gap year is due to experiential training for completion of the diploma/degree, this gap year is counted as part of the N+2 parameter (i.e. the N+2 rule remains in effect). Where the gap year is due to family/personal commitments and the student is not registered for that year, the N+2 rule will not count; and yes, you need to re-apply directly to NSFAS before the set closing date.

I am a senior student and was successful from 2016 with NSFAS. Do I need to re-apply directly to NSFAS?

​​​​​No, you do not need to re-apply, given sufficient funding and your academic performance is on track, you do not need to re-apply for 2018. You need to create an account and update your biographical information to ensure NSFAS can communicate to you.

Does the student need surety to qualify for a loan?

​​​​No surety is required.​

What documents are required to support the NSFAS application?

​​​​Certified copies of the applicant’s ID;

 Certified copies of the applicant’s parents’ or guardians’ IDs as well as certified copies of IDs of the household members (brother/sisters);

Certified copy of the pay advice or letter of employment which reflects the household gross income;

Proof of income must not be older than three (3) months before the date of submission.  If any family member(s) is/are deceased, a death certificate(s) must be submitted. Proof of registration, if a family member is studying at a tertiary institution. Certified IDs or birth certificates of all family members. 

Refer to NSFAS website www.nsfas.org.za​ for more details regarding compulsory documentation.

Can a student apply at TUT for financial assistance to study at another university?

​​You need to indicate on the NSFAS new online system which institution you would like to register with.

Is the loan transferrable?

​​No, it can only be used in one academic year at one particular institution.

What happens to unutilised credit in a student’s account?

​​Any unutilised funds are returned to the donor to reduce the loan amount or to serve as first repayment on your loan.

What is the difference between a loan and a bursary?

​​A loan is repayable with interest and a bursary is non-repayable, being awarded on academic merit.

Where can students hand in their completed application forms?

​​Manual forms will only be available with specific NYDA office. Please visit the NSFAS website: www.nsfas.org.za​ to get the relevant NYDA offices. 

What is NYDA?

​​National Youth Development Agency and NSFAS has partnered with it to assist students to apply for the 2018 academic year.

When is the closing date for senior students?

​​Senior students that were previously successful and received funding for NSFAS, do not need to re-apply for the following academic year.

When is the closing date for prospective students?

​​The new, first time learners from Grade 12 need to submit online applications with all supporting documents as from 1 August 2017.

Can I apply for second semester financial aid?

​​If you intend to only study from the second semester, you need to apply from 1 August 2017 to ensure your funding will be reserved.

When can students expect the outcome of their applications?

​​Only completed students’ applications will be evaluated in the following academic year. Students are notified via SMS of the outcome of their applications during December/January. 

If I pass all my subjects, will I get any discount?

​​If you pass all subjects in a specific year, 40% of your NSFAS loan amount will be converted into a bursary, and the remaining amount is repayable after completion of your studies.

How long can NSFAS support me financially?

​​If you qualify according to the means test, NSFAS will only support you for a maximum of five years, based on the availability of funding in each year. If you change your course frequently and you take longer than five years to complete your qualification, you will have to pay for yourself until you graduate.  

If I qualify according to the criteria, will I automatically qualify?

​​If you meet the minimum NSFAS eligibility requirements, students will be ranked according to their financial need (EFC) and academic performance. Preference shall be given to students who received NSFAS funding in previous years, and according to the availability of funds. 

Can a student be funded for short courses?

​​Only formal qualifications, namely national diplomas and degrees, are funded. Short courses and non-degree purpose qualifications/certificate programmes do not qualify for funding.

What is the interest rate payable?

​​NSFAS does not lend money to students in order to make a profit. Loans are made at a rate far lower than that charged by financial institutions such as banks. Interest varies each year.

When can a student start repaying a loan?

​​A loan is repayable as soon as a student secures employment, irrespective of whether the qualification is completed or not. Please visit NSFAS website for more details at www.nsfas.org.za​​​.

How is it repayable?

​​​Repayments can either be deducted from the student’s salary or be made by means of debit order. Alternatively, the money can be deposited directly into the NSFAS account.

Will the University require money before allowing a student to register?

​​This will be determined by the University Policies. Consult TUT website, student fees.

Will a student who is originally from e.g. Malawi, qualify for financial assistance?

​​If you have obtained South African citizenship, you will qualify for funding. Proof should be submitted.

If I am a prospective student and did not receive admittance for a course as yet, can I apply for financial aid?

​​Yes, ensure that you submit all required documents online directly to NSFAS website – www.nsfas.org.za. 

I received my student number; can I apply for financial aid?

​​Yes, ensure that you submit all required documents online directly to NSFAS website – www.nsfas.org.za.

I have completed section C on the admission form; do I still need to apply online for financial aid?

​​Yes, you need to apply directly to NSFAS at www.nsfas.org.za​ as from 1 August 2017.

Is the student number and reference number the same thing?

​​Yes, you will keep this student number for the duration of your studies.

Can I apply for financial aid when I am busy with my grade 11 or must I apply when busy with Grade 12?

​​You need to apply for financial aid while you are in Grade 12, but you need to apply first to the university and then directly to NSFAS as applications will open as from 1 August 2017.

Is there another way of submitting the financial aid application other than standing in the queue?

​​Yes, you need to apply directly to the NSFAS website: www.nsfas.org.za  and upload all required documents before 10 January of the following year.  All documents must be in pdf format, so that  they can be uploaded.    

Is there any online guidance how to apply step-by-step online?

​Yes, please visit the NSFAS website at www.nsfas.org.za​.

How do we upload the documents?

​All required documents must be scanned and uploaded to the NSFAS online system.

How do I know if you have received my application?

​​You will receive an email with a reference number; should you have any enquiries, please use your reference number to contact the NSFAS contact centre.

Who can assist with any enquiries?

​​You can contact the NSFAS contact centre; ensure you have your reference number ready before dialling 0860 067 327. 

If you still do not receive any assistance, please visit the TUT website and log a query for further assistance.

Can I appeal against the outcome of my application?

​​Yes, you need to report to your local financial aid office to not miss the appeal submission date. NSFAS will have the final approval on your application that will be communicated to you via SMS.

Where can I find the Financial Aid offices?

​​PRETORIA: Staatsartillerie Road, Building 53-G01,
Tel. 012 382 5835

SOSHANGUVE NORTH: Aubrey Matlala Road, Building 3-G001 Tel. 012 382 9159/9105

SOSHANGUVE SOUTH: Aubrey Matlala Road, Building 5-G30
 Tel. 012 382 9272/9079

GA-RANKUWA: 2827 Botsi Street, Building 22-G34
Tel. 012 382 0616/0797

ARCADIA & ARTS: 175 Nelson Mandela Drive & Church Street, Building 1-G08F 
Tel. 012 382 6295

MBOMBELA: Techno Street, Madiba Drive (Baberton Road) Building 4- Room 16   Tel. 013 745 3559

POLOKWANE: 109 Market Street, Building 1-G08
Tel. 015 287 0776

EMALAHLENI: 19 OR Tambo Road, Building 7-G78
 Tel. 013 653 3121
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